
Cellular Software, Support & Licenses

Sierra Wireless AirLink Complete is a subscription service that combines network management software, technical support and warranty for all AirLink routers, except the XR90 and MG90. The AirLink Management Services (ALMS) software makes it possible to remotely deploy, monitor and maintain multiple routers on a single dashboard, which displays up-to-date information about the routers. When selecting the XR80 router, it includes a built-in, dedicated cellular radio that has always-on access to ALMS, providing over-the-air out-of-band management access with the AirLink Complete subscription.
Sierra Wireless Technical Support offers 24/7/365 Tier 1 technical support from wireless experts via phone or online. Free firmware updates are available for the life of the device and free access to The Source for technical documentation and software downloads. An active AirLink Complete subscription can extend the warranty for up to 5 years.
Sierra Wireless AirLink Premium subscription service combines out-of-band management with a remote network management portal. Compatible only with the XR90 router, this subscription service includes access to Advanced Mobility Reporting (AMR), which provides historical reporting on the XR90 router. The XR90 router’s built-in, dedicated cellular radio has always-on access to ALMS, providing over-the-air out-of-band management access with the AirLink Premium subscription. An active AirLink Premium subscription can extend the warranty for up to 5 years.
Products
Ethernet hubs, switches and routers connect computers to networks, devices and other computers.
Ethernet hubs are the least intelligent of the three devices. They simply take any message that is received and transmits it to every other device connected to that hub. For example, if CPU 1 on a network wants to send a message to CPU 5, it will send that message through the hub.The hub will then take that message and send it out to every connected device on that hub regardless of the intended target. When CPU 5 receives that message and wants to respond, it will send its response through the hub which sends it to every connected device. Ethernet hubs do not manage any data that is sent and tend to bog down networks. They also do not offer much security for the network. For these reasons, Ethernet hubs are are being replaced with network switches.
Switches transmit data from one device to another on the same network. Unlike a hub, switches use a switch table to learn where data came from and where to send it. Switch tables store Mac addresses and device ports. By storing this data, a switch can operate more efficiently than a hub, greatly reducing the traffic within the network.
Routers transfer data between devices while learning the location of those devices within the network. They are also a junction between two or more networks. An example of this would be a home router where the home network is connected to the Internet. Another example would be when the router connects two or more networks with different business functions. In addition to connecting two or more networks, a router offers important security features that help protect the network.